BOOK APPOINTMENT
Browse our appointment types and book in to see us!
The Watson Ellis Studio is located at: 80 8th Avenue, Suite 1010, New York, NY 10011.
By Appointment Only
If you have any questions please don’t hesitate to give us a call on (862) 800-7275 OR shoot us an email - melissa@watsonellis.com - and we’ll do our best to accommodate and answer any questions you have.
OUR POLICIES
NO REFUNDS
Unfortunately we are unable to offer refunds on our custom garments. We can, however, guarantee that we will do everything we can to make sure that you are 100% satisfied with your purchase.
CANCELLATION
You may cancel or reschedule at least 24 hours prior to your appointment. Please respect our time and understand when you reserve time with us, no one else can book during your appointment.
EXTRA GUESTS
It's totally fine if you want to bring one guest to accompany you throughout the fitting. Unfortunately we are unable to accommodate any more than one. Larger groups can be distracting. Any questions on this please don't hesitate to email us.
LATE ARRIVAL
Please contact us with as much advance warning as possible if you're going to be up to 15 minutes late. Due to our busy schedule, arrivals that are more than 15 minutes late will be considered no shows and charged a no show fee of $150.
THE PROCESS
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Step 1: optional phone consultation
You have the option of booking a “quick and free phone consultation” or a “fabric viewing appointment,” both of which are non-committal and allow you to browse and ask any questions you might have before getting fitted.
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Step 2: The First Fitting & Design
This is where we really get into it. Before the fitting we will discuss your fit needs, style preferences, and how you want to present, as well as browse swatches. We will then proceed with your fitting, pinning and tucking our way toward fit perfection! Finally we will discuss all the other design details—linings, buttons, contrast colors, lapels etc. This one-on-one session will take approximately 2 hours.
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Step 3: The Second Fitting
4-6 weeks later we will meet again for a second fitting in your newly made custom wedding suit! (Note: if you choose to go with full bespoke there are more steps in between!). In this session we will make sure the garment/s fit exactly as we had planned. If we think some minor alterations still need to be made, no problem—it will only take 7-10 days from the date of your second fitting to make these changes.
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Step 4: The Final Look
If alterations have been made then we’ll meet one last time for Melissa to hand over your garment/s and have a final look before you take everything home!
Are you struggling to figure out what you want in a custom garment?
Are you a tough fit and want to know what we can do for you?
Schedule a one-on-one phone consultation or a commitment free fabric viewing appointment, and have all your styling and custom suiting questions answered before booking your first fitting!
WEDDING APPOINTMENTS
A wedding suit is one of the most involved processes we can take you through. Book this appointment to meet us and learn about the process, see samples and browse fabric for your wedding suit or tuxedo. Book a wedding consultation appointment in the scheduling block above under “New Customer”.
